Motivational Management

Alexander Hiam

276 pages, parution le 16/12/2002

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Résumé

Most professionals come to work each day intending to perform well. Your team is no exception: each member wants to do his or her best. You know that they don't need commands or threats—they respond much better to positive communication, direction, and support. But like most managers, you do have to contend with sometimes troubling issues of attitude, commitment, focus, and ultimately performance.
To improve on all of those qualities, your challenge as a manager is to leverage employees' intrinsic desire to do well into an action strategy with measurable results. Motivational Management reveals how to communicate with employees in ways that stimulate effort, turn around negative attitudes, and accommodate individual differences— without spending any more time or money in the process. The book features the author's exclusive Job Motivation Level Inventory, which lets you identify and take advantage of attitude-based shortcomings. It also includes an Incentive Profile, a self-assessment tool that helps employees recognize what is important to them and lays the groundwork for establishing a rewards system.
The book covers the entire spectrum of motivating factors, from creating a positive environment to effective communication and the elimination of “contaminants” like micromanagement, unfairness, secrets, and anger. Filled with real-life examples from the author's considerable experience as a trainer and manager, Motivational Management helps you whip your team into shape—no whip required.

Contents

Chapter 1. The Quest for Star Performers
Chapter 2. Creating a Positive Performance Environment
Chapter 3. Rethinking Management Communications
Chapter 4. Using Motivational Communication Techniques
Chapter 5. Tackling the Feelings that Drive Performance
Chapter 6. Providing Challenging Opportunities
Chapter 7. Using Feedback to Motivate
Chapter 8. Eliminating Contaminants
Chapter 9. Transforming Negative Attitudes
Chapter 10. Appealing to Individual Motives
Chapter 11. Using Recognition and Rewards
Appendix 1. Measuring and Tracking Job Motivation Levels
Appendix 2. Learning Goals for Each Chapter

L'auteur - Alexander Hiam

Anciennement professeur à l'Université du Massachusetts, Alexander Hiam est aujourd'hui un chef d'entreprise au succès florissant exerçant dans le conseil en management. Il est l'auteur expérimenté de plus d'une vingtaine d'ouvrages.

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Amacom
Auteur(s)	Alexander Hiam
Parution	16/12/2002
Nb. de pages	276
Format	15 x 23
Couverture	Broché
Poids	435g
Intérieur	Noir et Blanc
EAN13	9780814407387