Résumé
Desktop hosting allows you to manage Web communications from your personal computer -- offering limitless features, including real-time delivery and unique customization capabilities. Written by one of the principals defining the desktop hosting market, this book presents a practical introduction to this exciting new technology. Bill James explores the array of desktop hosting tools currently available and shows you how to implement a variety of solutions. He also uncovers the wide range of fully automated communication services that are available with desktop hosting. With this information, you'll be able to use this powerful tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability.
ContentsIntroduction.
PART I: WHY DESKTOP HOSTING?
- Put the Point of Communications at the Point of Action.
- Principles of Desktop Hosting.
- Planning to Win.
- Setting Up a Desktop Hosting Solution.
PART II: HOW DESKTOP HOSTING WORKS.
- Getting a Project Funded.
- How to Manage and Adapt.
- Case Studies.
PART THREE: GETTING STARTED WITH THE PROGRAMS.
- Using the Tools.
- Appendix A: WebClerk Flow Charts.
- Appendix B: CommerceExpert Flow Charts.
L'auteur - Bill James
Autres livres de Bill James
Caractéristiques techniques
PAPIER | |
Éditeur(s) | Wiley |
Auteur(s) | Bill James |
Parution | 26/08/2002 |
Nb. de pages | 188 |
Format | 19 x 23,3 |
Couverture | Broché |
Poids | 400g |
Intérieur | Noir et Blanc |
EAN13 | 9780471207672 |
ISBN13 | 978-0-471-20767-2 |
Avantages Eyrolles.com
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