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The road to IP telephony: How Cisco systems migrated from PBX to IP telephony
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The road to IP telephony: How Cisco systems migrated from PBX to IP telephony

The road to IP telephony: How Cisco systems migrated from PBX to IP telephony

Stephanie L. Carhee, Collectif Cisco Systems, inc. - Collection Network business series

376 pages, parution le 23/07/2004

Résumé

There is no better path to the successful implementation of a new technology than to follow in the experienced footsteps of an organization that has already been there. The Road to IP Telephony tells you how Cisco Systems successfully moved its own organization to a converged, enterprise-wide network. You will learn the implementation and operational processes, what worked, what didn't work, and how to develop your own successful methodology. After presenting this topic to hundreds of Cisco customers, including Fortune 500 companies, Stephanie Carhee consistently encountered the same question, "If I decide to move to IP Telephony, where do I begin and what can I do to ensure that I do it right the first time?" Although the needs of every enterprise are different, some things are universal; planning, communication, teamwork, and understanding your user's requirements are as important as technical expertise. The Road to IP Telephony shares with you everything you need to know about managing your deployment. It starts with where to begin, including what needs to be addressed before you even begin the planning process, to building your project team. Key best practices are also offered to help you set the project's pace and schedule, get your users on board, identify a migration strategy, develop a services and support strategy, and work toward the final PBX decommission.

L'auteur - Collectif Cisco Systems, inc.

Cisco Systems, Inc., is the worldwide leader in networking for the Internet. Cisco solutions, which include industry-leading publications from Cisco Press, educate and provide competitive advantage to customers through more efficient and timely exchange of information, leading to cost savings, process efficiencies, and closer business relationships. These solutions form the networking foundation for many organizations worldwide.

Sommaire

  • Cisco Evolution.
  • Before You Begin.
  • The Migration Strategy.
  • Implementation.
  • Day 2 Handoff and Support.
  • Final Piece of the Conversion.
  • Moving Forward: Continuing to Be Cisco's First and Best Customer.
Voir tout
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Caractéristiques techniques

  PAPIER
Éditeur(s) Cisco Press
Auteur(s) Stephanie L. Carhee, Collectif Cisco Systems, inc.
Collection Network business series
Parution 23/07/2004
Nb. de pages 376
Format 18,5 x 23
Couverture Broché
Poids 750g
Intérieur Noir et Blanc
EAN13 9781587200885
ISBN13 978-1-58720-088-5

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