Internetworking Troubleshooting Handbook
1027 pages, parution le 01/03/2001
(2eme édition)
Résumé
Internetworking Troubleshooting Handbook, Second Edition
helps you diagnose and resolve specific and potentially
problematic issues common to every network type. Created in
conjunction with Cisco Systems' Technical Assistance Center
(TAC), this book demonstrates proven troubleshooting
solutions that will enable you to reduce downtime, improve
network performance, and enhance network reliability. In
addition, it is intended to help you make intelligent,
timely, and cost-effective networking decisions for your
networking environment. Each section of the book is devoted
to problems common to a specific technology area. Sections
are subdivided into symptoms, descriptions of environments,
diagnosing and isolating problem causes, and
problem-solution summaries. Specific protocols covered
include TCP/IP, IPX, IBM, AppleTalk, Transparent Bridging,
DECnet, and ISO CLNS. This second edition includes
brand-new troubleshooting advice for CiscoWorks 2000,
cable, DSL, WAN switching, and security.
PROBLEMS
ENTERPRISE ROUTING PROTOCOLS
SWITCHING ENVIRONMENTS
The second edition of the Internetworking Troubleshooting Handbook represents a collaborative effort by networking and documentation experts of the Cisco TAC team and other networking professionals. The TAC team has pooled their troubleshooting knowledge and expertise to update this edition with the most relevant, timely support solutions. The TAC team is a group of network experts who provide round-the-clock technical support to network professionals worldwide. In addition to its live support centers worldwide, the TAC team ensures the quality of customer service by maintaining the uptime that customers demand through the TAC Web site.
- Learn from a general problem-solving model for troubleshooting internetworks
- Understand the difference between connectivity and performance problems
- Develop a strategy for isolating problems
- Investigate a variety of troubleshooting tools on the market and those currently in development
- Study dozens of problem scenarios for popular multiprotocol networks and internetworks
PART 1 - INTRODUCTION TO TROUBLESHOOTING
- Chapter 1 - Troubleshooting Overview
- Symptoms, Problems, and Solutions
- General Problem-Solving Model
- Preparing for Network Failure
- Chapter 2 - Troubleshooting Tools
- Using Router Diagnostic Commands
- Using Cisco Network Management Tools
- Third-Party Troubleshooting Tools
PROBLEMS
- Chapter 3 - Troubleshooting Hardware and
Booting
Problems- Booting the Router
- Troubleshooting Hardware
- Troubleshooting Booting Problems
- Chapter 4 - Troubleshooting Ethernet
- Ethernet and IEEE 802.3
- Troubleshooting Ethernet
- Chapter 5 - Troubleshooting Fiber Distributed
Data
Interface- FDDI Technology Basics
- Troubleshooting FDDI
- Chapter 6 - Troubleshooting Token Ring
- Token Ring/IEEE 802.5 Comparison
- Token Passing
- Physical Connections
- The Priority System
- Fault Management Mechanisms
- Frame Formats
- Troubleshooting Token Ring
ENTERPRISE ROUTING PROTOCOLS
- Chapter 7 - Troubleshooting TCP/IP
- Internet Protocols
- The Network Layer
- The Transport Layer
- Upper-Layer Protocols
- IP Multicast
- Troubleshooting TCP/IP
- Chapter 8 - Troubleshooting Novell IPX
- Novell Technology Basics
- Media Access
- The Network Layer
- The Transport Layer
- Upper-Layer Protocols
- Troubleshooting Novell IPX
- Novell SAPs
- Chapter 9 - Troubleshooting AppleTalk
- AppleTalk Technology Basics
- The Network Layer
- The Transport Layer
- Upper-Layer Protocols
- Troubleshooting AppleTalk
- Chapter 10 - Troubleshooting IBM
- SDLC
- SRB
- Troubleshooting IBM
- Chapter 11 - Troubleshooting DECnet
- Digital Network Architecture
- The Network Layer
- The Transport Layer
- Upper-Layer Protocols
- Troubleshooting DECnet
- Chapter 12 - Troubleshooting ISO CLNS
- ISO CLNS Technology Basics
- Troubleshooting ISO CLNS
- Chapter 13 - Troubleshooting Banyan VINES
- VINES Technology Basics
- VINES Media Access
- The Network Layer
- The Transport Layer
- Troubleshooting Banyan VINES
- Chapter 14 - Troubleshooting XNS
- The Network Layer
- The Transport Layer
- Upper-Layer Protocols
- Troubleshooting XNS
- Chapter 15 - Troubleshooting Serial Line
Problems
- Troubleshooting Using the show interfaces serial Command
- Using the show controllers Command
- Using debug Commands
- Using Extended ping Tests
- Troubleshooting Clocking Problems
- Adjusting Buffers
- Special Serial Line Tests
- Detailed Information on the show interfaces serial
Command
- Chapter 16 - Troubleshooting Dialin Connections
- Using the modem autoconfigure Command
- Establishing a Reverse Telnet Session to a Modem
- Interpreting show line Output
- Troubleshooting Dialin Connections
- Chapter 17 - Troubleshooting ISDN Connections
- ISDN Components
- ISDN Services
- Layer 1
- Layer 2
- Layer 3
- Troubleshooting ISDN
- Chapter 18 - Troubleshooting Frame Relay
Connections
- Frame Relay Technology Basics
- Troubleshooting Frame Relay
- Chapter 19 - Troubleshooting X.25 Connections
- X.25 Technology Basics
- X.25 Frame Format
- Troubleshooting X.25
SWITCHING ENVIRONMENTS
- Chapter 20 - Troubleshooting Transparent
Bridging
Environments- Transparent Bridging Technology Basics
- Troubleshooting Transparent Bridging
- Chapter 21 - Troubleshooting ATM Switching
Environments- Cell Relay Packet Handling
- Technologies Compared
- ATM Label Switching
- The ATM Cell
- The ATM Adaptation Layer
- The ATM Layer
- Placing Cells on a Physical Transport Medium
- Troubleshooting ATM Switching
Environments
- Chapter 22 - Troubleshooting LAN Switching
Environments- Troubleshooting LAN Switching Environments
- Chapter 23 - Troubleshooting CiscoWorks Problems
- Testing Basic Connectivity and Setup
- CiscoWorks Environment Variables
- Troubleshooting CiscoWorks
- Chapter 24 - Troubleshooting Security
Implementations
- Troubleshooting TACACS+ and XTACACS
- Recovering a Lost Password
- Appendix A - Creating Core Dumps
- exception Commands
- The write core Command
- show Commands
- Appendix B - Memory Maps
- Memory Maps and Troubleshooting
- Memory Maps
- Appendix C - Technical Support Information
- Gathering Information About Your Internetwork
- Providing Data to Your Technical Support
Representative - CCO
- Appendix D - References and Recommended Reading
- Cisco Press References and Recommended Reading
- Other References and Recommended Reading
- Appendix E - Troubleshooting Worksheets
- Index
L'auteur - Collectif Cisco Systems, inc.
Cisco Systems, Inc., is the worldwide leader in networking for the Internet. Cisco solutions, which include industry-leading publications from Cisco Press, educate and provide competitive advantage to customers through more efficient and timely exchange of information, leading to cost savings, process efficiencies, and closer business relationships. These solutions form the networking foundation for many organizations worldwide.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Cisco Press |
| Auteur(s) | Collectif Cisco Systems, inc. |
| Parution | 01/03/2001 |
| Édition | 2eme édition |
| Nb. de pages | 1027 |
| Format | 19 x 23,8 |
| Couverture | Relié |
| Poids | 1890g |
| Intérieur | Noir et Blanc |
| EAN13 | 9781587050053 |
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